Voluntary Volunteer Membership Secretary
Bike Auckland is the non-profit organisation working for a better city for people on bikes. As the independent voice for cycling in Auckland, we lead the push for positive change on behalf of everyone who rides a bike in our city – and everyone who would love to give it a go.
Bike Auckland advocates for a better city on bikes, advises on best practice design and activates a diverse and joyful community of people on bikes. Our organisation is people-powered, and volunteers are at the heart of what we do. Join our volunteer team as our Volunteer Membership Secretary.
We are seeking an organised and independent bike enthusiast to manage our growing membership base. Bike Auckland is a registered charity and member-supported organisation with over 600 paying members. Membership and donations support our mission for a better city for people on bikes by helping to fund our campaigns, staffing costs and events. Members enjoy discounts at bike shops, an invitation to our AGM, discounts at Bike Auckland & partner events, regular e-news updates, access to unique volunteer opportunities and are an important pillar of Auckland’s bike community.
The Volunteer Membership Secretary role is part time (around 7 hours a month) and location- flexible with most work being remote. You’ll join our monthly Committee evening meetings in Ponsonby and present a regular membership report to the Bike Auckland team.
As the Volunteer Membership Secretary your role will include:
Maintaining our membership database; keeping records of paid and due memberships; sharing this information with other Bike Auckland members (like the Treasurer and Chair)
Welcoming new members and issuing memberships cards.
Answering questions about the benefits of membership, contributing to new approaches to growing or managing membership
Preparing a 1-2 page monthly report and presenting to the monthly Committee meeting.
Values and Experience you’ll ideally bring to the role:
Team player – we are a close-knit supportive group and enjoy working together
Previous experience in customer service, managing databases
Commitment and positive attitude to making Auckland a better place for people on bikes
Well organised, with strong skills in administration, communication, and coordination.
A good sense of humour and flexibility – we make plans, but we react fast when
opportunity presents itself
Technical skills in: Word, Excel, Powerpoint, Google drive
What’s in it for you?
This is a chance to be involved in the inner workings and growth of bicycle advocacy in Auckland. You’ll be at the forefront of issues with a front row seat at events and campaigns.
Join the conversation with our innovative and dedicated team who are proud to speak up for a better Auckland. Get in touch if this sounds like you!
How to Apply
Email [email protected] with your CV and a few paragraphs explaining why you’d make a great Volunteer Membership Secretary
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