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15 Jan 2021

Full-Time Donor Care Manager

Totara Hospice –  Manukau City, Auckland

Job Description

– Great opportunity to take the Donor Care Portfolio to the next level!
– Free onsite parking.
– Make a real difference in the lives of others.

Exciting opportunity to optimise our integrated giving campaigns to achieve fundraising targets from our Individual and Corporate Donor Portfolio.
Sounds appealing? Then let us be a part of your next chapter!

If you:
– Would be excited to drive and execute the annual strategies for the Donor Care Portfolio for both individual and corporate giving.
– Love having a focus on donor retention, stewardship and acquisition.
– Have demonstrated skills and experience in successful fundraising and donor giving.
– Can identify and develop potential new corporate relationships and enjoy building lucrative relationships.
– Have a high level of written and oral communication skills.
– Understand and empathise towards providing dignity and care to those travelling the journey of a terminal illness.
– Love working in a successful team that is results driven, and like them, will always be striving to deliver increased profits – to Make Hospice Happen in your community.

Then we want to hear from you now!
Our Purpose…

Totara Hospice’s vision is to honour living and dignify dying. Doing this by providing leading edge hospice palliative care services to eligible individuals travelling the journey of a terminal illness. Ensuring that patients and their whānau are able to focus on living every moment, we have the shared belief that living well and dying well are fundamental values within a compassionate and caring community.

We are a local charity caring for the South and Southeast Auckland region, this area is a melting pot of ethnicities and cultures and we are a workforce who reflect our diverse community. We believe that our diverse and inclusive workforce is key to the impact and value of services we provide to our community, and is just as important in our communications and care given to our Donors.

Totara Hospice Donor Care Manager role opportunity…
Ultimately this role is responsible for cultivating, growing and managing a portfolio of individual and corporate donors for Totara Hospice and The Totara Foundation. You will be optimising our giving campaigns to achieve and exceed targets, this is a diverse and varied role working on multiple projects across Direct Mail, Telefundraising and Digital Engagement/Appeal Campaigns.

You will be developing programmes to support the stewardship of mid-range donors, also this role is responsible for prospecting for bequestors and support of bequest payments and communications. You will enjoy working with the wider Fundraising and Marketing team to ensure all our fundraising communications are fully integrated. Event engagement will be needed as you work with our Corporate Supporters, you will work with the Events and Community Portfolio team members to enhance these relationships.

Experience in direct marketing, digital fundraising and monthly giving would be an advantage. And we hope you will be just as passionate as we are on implementing our Donor Thank You strategy. This role needs you to have an analytical eye for data as you work in the Donor CRM (Vega). You will need to have excellent interpersonal skills and the ability to work collaboratively with a variety of stakeholders as you work across the portfolio.

Are we right for you?
We think big, and we like our people to do the same. As part of this team you will be proactive. You will have targets to ensure we grow, reporting structures within the team, and accountability for performance.

If you love delivering exceptional donor experiences, are passionate about all things fundraising, want to work for a local charity helping terminal patients and their whānau, and are energised to be part of the Totara Hospice Fundraising and Marketing Development Team get in touch with us.

How to Apply

If this sounds like the perfect job for you then please hit ‘Apply Online’ button and include an up to date CV and please ensure you include a cover letter outlining your experience that shows us why you are right for the role, and share with us why you would want to work for Totara Hospice.

Applications close: 29th January 2021. Note; Applications will be reviewed as they come in and will close once we find the perfect person…so don’t miss out on this great opportunity!

Job Category: Fundraising. Job Type: Full-Time. Job Salary: On application.
Closes January 29, 2021

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