Full-Time Peer Support Coordinator
As the Peer Support Coordinator at OUTLine, you will be responsible for developing and delivering OUTLine’s peer support services for Aotearoa’s rainbow communities, and for gender diverse* whānau in particular.
You will lead the development and delivery of the 0800 OUTLINE peer support line service, including implementing new technology such as webchat counselling. OUTLine’s volunteers are key to the success of the support line service. Supporting them and coordinating their work will be an important part of the role.
You will also develop and lead a new service delivering peer support to gender diverse adults, and people questioning their gender, across the wider Auckland region and their whānau. You will work closely with peers and colleagues at RainbowYOUTH and Auckland’s three DHBs to help ensure gender diverse people across Auckland can access support, information and a sense of community.
Approximately half of your time will be spent working on the 0800 service, and the other half on the gender diverse peer support service.
Training for all aspects of the role will be provided. This includes peer support training in the Intentional Peer Support framework. We are looking for someone who has the right skills and passion, and we will teach you the role!
OUTLine is an Equal Employment Opportunity employer. We do not discriminate based upon ethnicity, religion, political or other affiliations, sex or gender (including pregnancy, childbirth, or related medical conditions), intersex status, sexual orientation, gender identity, gender expression, age, or status as a person with an access need or disability. Because this role provides gender diverse peer support, lived experience as a transgender, gender diverse or gender non-confirming person is required. Please contact us if you have any questions in regards to this statement, or would like to enquire about assistance or accommodations we may be able to provide.
Note: We are using the term ‘gender diverse’ as an umbrella term that includes people questioning their gender identity, and people with identities such as transgender, gender non-conforming, non-binary, genderqueer, tāhine, whakawāhine, tangata ira tāne, Takatāpui, Fa’afafine, Fa’afatama, Leiti, Fakafifine, Akava’ine and Vakasalewalewa.
We use ‘rainbow’ as an umbrella term to describe people who do not identify as heterosexual, do not fit typical gender norms, and/or we are born with bodies that do not match common biological definitions of male or female. This include people who identify with terms like takatāpui, lesbian, gay, bisexual, intersex, transgender, queer, non-binary or fa’afafine, as well as people who don’t use specific words for their identity, people whose identity changes over time, and people who are in the process of understanding their own identity and may not have ‘come out’ to themselves or others.
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