4 Aug 2022

Full-Time Kaitohutohu, Tiaki Kounga | Quality Assurance Advisor

Stats NZ  Auckland City, Auckland $ 70,867- $ 83,373 negotiable + superannuation

Job Description

Kaitohutohu, Tiaki Kounga | Quality Assurance Advisor

  • Bring your creativity, passion, innovation, and ideas
  • Utilize your expert knowledge of customer service practices and procedures to deliver our Data Collection objectives
  • Contribute to the strategic growth and development of the Quality Assurance team
  • Support Collections Operations with meaningful feedback User Experience and Quality Assurance insights

Mōu | For you

Tatauranga Aotearoa Stats NZ are dedicated to diversity, equity, inclusion, health and wellbeing. We welcome every gender, ethnicity, ability, religion, age and background and encourage people to be their authentic selves.

Starting salary: $ 70,867- $ 83,373 negotiable + superannuation.

  • Flexible by default, balance life and work commitments
  • Develop and grow your career (coaching, training, study support, secondments)
  • Contribute to meaningful work that makes a difference to all people in Aotearoa
  • 3 extra annual leave days (taken during Christmas office closure), see careers site for other benefits and networks
  • City based offices that cater to a variety of working styles and needs

Te tūnga | The role

This role is a permanent role based in Auckland. Reporting to the Quality Assurance Team Leader your focus is assuring quality measures are met and compiling meaningful reporting, providing feedback and advice for the wider Collections Operations teams to support our Data Collection. We see you bringing a collaborative mindset and a passion for innovation and continuous improvement to the role and team.

Nōu te rourou | What you bring

We encourage and consider transferable skills and experience gained from outside of work e.g., cultural, community work, sports, volunteering, or a comparable role in a different sector or industry.

We want to see the following information in your cover letter and CV relating to:

  • Why Tatauranga Aotearoa – Stats NZ is the place for you, why us, and why Government?
  • Experience performing data analysis and delivering meaningful reporting and dashboards would be advantageous.
  • A good understanding of the principles of Quality Assurance and its measures pertaining to Operations.
  • Knowledge and experience, or desire to learn and build knowledge and experience of TeTiriti, Tikanga, TeReo and TeAo Māori, and engagement with Māori. 
  • Examples where you’ve shown curiosity and tried new things, taken on other perspectives, challenged the norm, reflected on your own and other’s behaviours, attitudes or motivations to learn.
  • Where you’ve demonstrated customer centricity, everyone is a customer mentality, collaborated with others and invited feedback, spent time with diverse people and communities to broaden your views. How you’ve demonstrated or encouraged diversity and inclusion in and/or outside of work.
  • Examples of strong relationships you’ve built and how and why relationships are important.
  • Examples where you’ve demonstrated leadership, e.g. lifted others up, led by example, demonstrated problem solving, owned a project or piece of work, spoken up for yourself or others.

 Ko mātou | About Us

Tatauranga Aotearoa – Stats NZ is a Central Government employer of around 1400 people across Aotearoa. We provide data and statistical outputs to support the decisions that the Government, Māori and Iwi organisations, businesses, NGOs and New Zealanders make every day. Our work is About Aotearoa, for Aotearoa – data that improves lives today and for generations to come.

Me pēhea te tuku tono | How to apply

We encourage you to be you in your application! We are truly committed to diversity, inclusion and lifting our cultural capability. You don’t need to be knowledgeable in these areas, but you do need to be on board with learning. And please let us know in your application if we need to make any specific accommodations during our process.

Please reach out to us with any questions at [email protected].  

Note: We will be screening applications as we receive them to move swiftly to interview shortly after the advert closes (depending on application numbers this date may change). You may be asked to complete a pre-interview screen via phone or video.

Check out our careers site to find out more about working at Tatauranga Aotearoa Stats NZ.

Note to Recruitment Agencies: unsolicited CVs will not be accepted, do not contact the Hiring Manager directly, instead reach out to [email protected]

You must have the right to live and work in Aotearoa New Zealand to apply for this job. Pre-employment checks are part of our recruitment process.

Job Category: Information Technology (other). Job Type: Full-Time.
Closes August 21, 2022

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