Part-Time Donated Goods & Volunteer Supervisor
The Nelson ReStore is Nelson’s largest 2nd hand goods charity store, selling just about everything – including white ware, furniture and building/home renovation materials.
We are looking for someone to look after our incoming goods area which involves the following-
Assisting donors when they are dropping off goods – providing exceptional customer service while also having the ability to refuse unsaleable items. This also requires a good level of physical strength for the heavier items.
Supervising volunteers – creating a warm, welcoming and safe place for all volunteers to work and providing training and guidance as needed
Sorting, cleaning and pricing of donated goods – you will need an understanding of what is and is not saleable, as well as the value of various items when pricing
Organisation & Problem Solving – We receive a very large amount of donations and it is a constant challenge to work out where we are going to put it all! Excellent organisational skills and a knack for creative solutions are needed.
Health & Safety Awareness – The storeroom/incoming area can be full of hazards as large amounts of donations come in all at once. The health and safety of our donors and volunteers always needs to be in the front of our minds as a priority, with any hazards being dealt to immediately.
Promoting our Charity – Ensuring that Habitat for Humanity and its mission are consistently presented in a strong, positive, high integrity manner to our donors and volunteers
Customer Service – Although this role will be predominately out in the store room, we will need someone to cover the front counter in emergencies or to cover lunch breaks etc. This will involve cash handling as well as basic computer and eftpos abilities.
This is a fast paced, physical role so a good level of fitness is a must. No two days are the same here so we are looking for someone who can think on their feet to find solutions to the everyday challenges we face.
Hours of Work – This is a permanent part time position of 30 hours per week + extra as needed. Hours of work are flexible, but availability every 2nd Saturday is required.
Qualifications, Experience and Skills Required –
Experience working in a busy retail or customer service environment, especially with second hand goods or in the not-for-profit sector
Proven staff management/ supervisory experience
Experience working with volunteers, or being a volunteer yourself
Basic computer, point of sale and eftpos skills
High level of initiative with sound problem solving and logical thinking skills
Ability to lift and move heavy items including furniture on occasion
A true passion and dedication to the HFH mission – helping to create a world where everyone has a decent place to live.
Applicants for this position should have NZ residency or a valid NZ work visa.
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